We are comfortable working in your home whether you are there or not.

We offer a Rain Guarantee! We will return for touch ups free of charge if you call within 7 days.

We will call you the morning of your appointment to assess the situation. If it is only lightly raining, we will proceed as planned. If you feel the rain has affected the quality of our work, call us within 48 hours and we will return to touch up your windows free of charge!

Normal amounts of paint cleanup are included in our estimate. However, if you have just built your home or had your house painted recently, there is a possibility that additional charges will apply. We always discuss these issues with you before proceeding.

Window cleaners often use a scraper blade to take paint and debris off the glass. On most glass manufactured before the 1990s, it is not a problem to scrape. Lately though, glass manufacturers have been cutting corners. When glass is manufactured, it goes through an oven. If all the glass dust has not been washed off the glass properly before it is “baked”, these microscopic particles become embedded permanently in the glass. Scrapers do not scratch glass, but sometimes do release the glass debris that causes the microscopic scratches. We are very experienced with this issue and take all precautions to test your glass before we begin our work.

For more information on this problem, check out this PDF

I special order the highest quality window cleaning soap on the market. It is non toxic, biodegradable, and has a very light fragrance. Over the years, I have worked for many chemically sensitive clients using this product and have never had a problem. On occasion we do have to use chemicals for glass stain removal. These products are generally used outside of your home, and we take great care when using them. If you prefer for us not to use any chemicals on site, please let us know and we will happily find an alternative method.

Over 10 years ago, we were the first in the valley to invest in this high tech equipment.
What is it?
Just as your drinking water is filtered, we use a deionization system (DI) to micro filter water to levels so pure there are no contaminants! Pure water acts as a magnet that draws dirt off the glass. With a pole that reaches up to 45’, we brush the glass free of debris. Not all homes benefit from our WFP technology, but we use our WFP systems on jobs we feel will benefit from this state of the art system, at no extra cost!
The technology is simple: Take the impurities out of water and you get a spot free rinse. Our system doesn’t use soap or chemicals, only purified water, for a perfect, streak free clean!
It is a safe alternative to ladders, and the glass stays clean longer.

It sounds like your window may have a broken seal. Most windows manufactured over the past 50+ years have two panes of glass that are sealed air tight, but eventually, All seals eventually fail. As moisture enters the interior of the seal, your windows become foggy. Windows facing south or west tend to fail quicker.
If you have older Pella windows with interior energy panels they often get foggy. This is usually due to an old seal or the air vents being clogged. We will unclog the vents as we take the window apart to be cleaned, but we do not repair old or broken window seals. We can direct you to companies that offer repair services if you are interested.